Midnight-Heir

I haven't made a journal entry since . . . April. Wow . . . what the hell happened to the time?
I guess it would be best to tell you all what I've been doing since then. Even though I comment and favourite many things during my time here, I haven't really done anything related to art in a while. Hell, I bet most people just stopped watching me after I haven't posted anything in a long ass time.
So why haven't I've been making anything new in the longest time? Well, it's mostly do to my job.
I work as a graphic artist for a UPS store, although this is not my only duty within the workplace. I also have to handle shipping parcels and letters, maintain mailboxes, deal with customers on the phone and at my desk, deal with people who want something print related and overall help my boss at our small store. There's only two of us working there, so we have to make sure we can cover each other when we can't work. So far this past year has been busy for us with new customers and we've been bearing the brunt of the Canada Post strike. Yes, my nation's postal service is having a hissy fit about getting paid . . . again. However, the strike rotates between cities, therefore we can get mail but it won't bee too reliable with our postal workers still having their collective panties in a knot. And this is not just UPS, other courier businesses like FedEx, Purolator, DHL, Canpar and so on had to deal with the extra influx of workers, especially with the holiday season at our heels.
Mostly, people come in to send their return packages to Amazon, Ebay or whatever, but then we have to deal with people who need several packages to be delivered to wherever in the world or need any sort of print media for their business or event. However, the most excruciating part of all of this are the customers, especially the asinine ones who expect the world to stop for them just because they want to get their way. There are also people who expect you to finish things on the spot for them, like designing two brochures, three business cards, stickers and more in just a few days (I'm not kidding about this part, I have a jackass who said this to me and my boss had to talk some sense into him). There are also people who come into the store thinking that we've done something with their package or we've delivered it to the wrong address, when in reality it was the work of another party. And then they bitch at you anyway because they're upset. We also have people saying that their package is here, but whenever we look for them and tell them that their package isn't here and we go over why it isn't here, they get even angrier. Not to mention there are some people who take too much of your time and effort for one thing that you need them to do except they make everyone else wait for them. This is true for people who are just trying to make returns in peace, picking up a package or they mistook us for Purolator for the billionth time and we have to point them to the right direction (We have a Purolator store that also acts as a framing store in our plaza and EVERYONE thinks that going to UPS is the same as going to Purolator. JUST READ YOUR FUCKING TICKET STAMP CORRECTLY!) Not to mention the people who call you about dumb things over the phone like: 'Where's my package?', 'Where are you located?', 'Can I get a UPS driver to come here?', 'I got this ticket on my door, can you help me?'. People, you can get answers for this online. It's not hard. Calling me about dumb stuff doesn't pay my bills. There's a UPS Customer Service Number to answer all of those things, because those people get paid for listening to your dumb questions about this and that. We've had people badger us over the phone about packages and other such things. We also had one guy who I was talking to yell at me over the phone while I was trying to tell him how to get a hold of a certain store to get his stuff. Not to mention the countless of people either bitching about things that are out of my power or they'll be going on and on about they've been waiting for their package all day but the UPS driver didn't deliver them or ring their doorbell. I can't give less of a fuck about these people. I don't deal with complaints about the drivers, that's a whole different thing altogether! For fucks sake, it's like they're too obtuse to realize that I just work at a UPS store, not at the main office where they can complain as much as they want. The customer is always right . . . my ass.
What I'm trying to get across with my little rant is . . . people tend to wear me down. Customers tend to be entitled to do whatever they want to a service and put stress on said employees. Sales are important for making a business work, customers and salesmen need this sort of interaction to sustain themselves. Sadly, when said customer is being horrible or treating the service poorly, it does take a toll on us. What customers tend to forget is that we can not do anything for them if you treat us poorly. Even if you yell or curse at us, it's only gonna get you thrown out, banned from the store or in the worst case scenario, get the police called on you for making a scene. Luckily, I never had to call the police to remove someone from the store . . . yet. But as an introverted person, who does her best to deal with these sorts of people, it does wear down my soul. It makes me feel inadequate, like nothing I do is ever good enough.
People have varying parameters to what they can and cannot do. We all have that. We cannot expect everyone to be perfect at everything and make them do everything like their robots. Because that's not humane. We can yell, scream, belittle and berate people about everything . . . but that's not right. Those words do have weight to them, they can cut and erode us. And yet I feel like that's what happened to me. I haven't been making anything because my job drains me. People drain me when they're frustrated, when they're angry, being difficult or not listening to what I have to say. They take too much of my time for themselves over such little things that I have a hard time having to deal with their demands. There were many times when I want to lash out at them, so many times I wanted to yell at them to piss off . . . but I wear a uniform of a company that demands respect and professionalism. In a way, it robbed me to speak my mind to others when they're acting out. I am normally a very calm and collected person, but people can push my buttons to my breaking point. I hate those people more than anything, because they want a reaction out of me for their amusement. I've had too much of that during my school years. As much as I want to say whatever I want, I have to restrain myself and endure. 
Sometimes I just wish I can just be alone . . .